Will Call & Delivery

Will Call + Delivery
Get your plants your way.
Will Call Pick Up | Pacific Nurseries

Pick-up your order at Will Call.

Plant orders are available for customer pick-up only in the Will Call area at our Colma facility. To pick up your order, visit our office to complete the order paperwork. One of our representatives will assist you and they can make arrangements to help load your plant material.

Filled orders will be held in our Will Call area for only 15 days unless other arrangements are made. Orders left in Will Call over 15 days will be restocked and sold. If you are delayed in picking up your order, please contact us as soon as possible.
Bay Area Delivery | Pacific Nurseries

We deliver right to your job site.

Our truck fleet makes scheduled deliveries throughout the Bay Area, rain or shine. Deliveries must be scheduled 48 hours in advance. More time may be required due to plant availability, plant sources or volume of scheduled deliveries. Scheduled changes require 24-hour minimum advance notice.

Our delivery areas include all of the counties listed in the map above. With advanced notice, we will consider special arrangements to deliver an order outside these areas and will consult with you on pricing and timing.

Delivery Fees

Delivery charges are 6% of invoice for Area A—roughly defined by Santa Rosa South, Antioch / Pittsburg West, Livermore West, and San Jose North—or $50.00 whichever is greater. Delivery charges are 8% of invoice outside of Area A up to 100 miles from Colma or $75.00 whichever is greater. Beyond 100 miles the delivery fee will be quoted on an individual order.

Delivery Terms

Deliveries are made to the curb of the job site. Deliveries must be met by recipient with authority to accept the plant material and the capability to assist in unloading it. Our trucks are staffed with a single driver. Failure to provide assistance in unloading may subject the order to additional service charges. A signature is required to confirm delivery, quantities and condition of plants.

“They’re knowledgeable, efficient, honest and truly the best at what they do.”

Jensen Landscape Corp

Customer Service